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Pet Supply Distributor

A Pet Supply Distributor Case Study

One of the nation’s leading sellers of pet foods, supplies and services was seeking a single source value-add supplier of packaging supplies to its four distribution centers throughout the U.S. The company had experienced poor support at the local market level, including delays in packaging supply delivery.


To deliver a common industrial packaging supply solution across locations while providing a level of attention and value-add at the local level that would translate to the bottom line.


As a member of PDA, Hughes worked with the company to establish a unified pricing structure across distribution centers, leveraging member locations in each key geographic market to provide in-market service and technical support.


The company uses PDAs customized e-procurement system to order, track and manage its packaging spend. In-market technical support minimizes downtime of the customer’s packaging equipment across locations, from what used to be a matter of days to a matter of hours. Local PDA reps have successfully suggested and tested multiple new packaging products prior to rolling out across the customer’s distribution centers to:

If you would like to learn more about the shipping and packaging solutions we provide for our customers, see our Industries We Serve area that explains out commitment to the industries we serve or contact us today.